FAQ's
Frequently Asked Questions
1. When should I have my pet spayed or neutered?
We recommend having your pet spayed or neutered between five and six months of age.
2. When should I apply Frontline if I’ve just bathed my pet?
You can apply Frontline once your pet’s coat is completely dry. If you apply Frontline before bathing, wait four days to bathe your pet. This gives Frontline a chance to penetrate the sebaceous glands in the skin.
3. Why does my dog scoot his bottom across the floor?
Several things could cause this problem. It’s possible your dog’s anal glands need to be expressed. Often these glands will express naturally during a bowel movement. If your dog is scooting then the anal glands can be expressed manually by your veterinarian or veterinary technician. Other reasons for irritation of the rectal area include flea infestation or impacted stool. Call to schedule an appointment with your vet.
4. At what temperature should I bring my outdoor dog inside during the winter months?
As long as your pet has an outdoor shelter from the wind with padding or hay for warmth, then a good rule of thumb is to bring your pet inside when the water in her water bowl freezes. Don’t forget to take in account wind chill factor.
5. What are the benefits of declawing my cat using the laser?
Post-operative pain can be greatly decreased because laser surgery offers less bleeding and bruising to the patient.
6.What can I do about my dog licking and chewing at his feet?
It is possible that your dog has allergies. Schedule an appointment with your veterinarian to discuss a diagnosis and treatment.
7. When can I stop using Frontline?
We recommend using flea prevention year round due to fluctuating temperatures in this area. We often see fleas on pets during the winter months because any fleas that have laid eggs inside your home will thrive once the heat is turned on.
8. Does my pet need to take her heartworm prevention all year long?
Yes. Heartworm prevention protects your pet from heartworms and also protects against several intestinal parasites which your pet could contract at any time of the year.
9. How often should I bathe my dog?
Unless your pet is being treated for a skin condition, we do not recommend bathing your pet more than once a week.
10. I trim my pet’s nails at home. What should I use to stop the bleeding if I accidentally quick one?
Cornstarch or baking flour can be used to stop the bleeding, or you may purchase a styptic powder product from your vet or pet supply store.
11. What should I do if my pet is sprayed by a skunk?
First, check your pet for injuries or bite wounds. Then generously apply tomato juice to your pet’s dry coat. Let the tomato juice dry thoroughly before washing with dish detergent. There are also after-bath sprays available at St. Matthews Animal Clinic which help with the lingering odors.
12. Will I be able to see if my pet has worms in its’ stool?
Some worms are visible in the stool but most parasites must be diagnosed by looking under a microscope. Your veterinarian will do this using a fresh sample of your pet’s stool.
13. Is it okay to give my dog bones to chew?
We do not recommend giving your dog bones from your grocer or butcher. These bones can easily splinter or be swallowed causing a serious problem for your pet. Only give bones made specifically for dogs to chew and always supervise your pet while chewing.
14. What is a microchip and how does it work?
Microchipping is a permanent pet identification system. Click here to read more about microchipping in our newsletter.
15. How often should I clean my pet’s ears?
If your pet does not have a history of ear problems, you should only clean them when they appear dirty or waxy. Always use a vet approved ear cleaner which will not irritate the ear canals. If your pet’s ears have a strong or foul odor and seem uncomfortable to your pet, you should schedule a visit with your veterinarian.
16. How long should it take to switch over to a new pet food?
It will be easier for your pet if you gradually mix in the new food over the course of a week. Increase the amount of the new food each day while decreasing the amount of the old food. Always check with your veterinarian for specific instructions when the food is prescribed for a medical condition.
17. What can I do to keep my new puppy from tearing up the house while I’m at work?
Crate training works well to protect your house and your puppy while you are away. Make sure your puppy has chew toys to occupy her time in the crate, and always provide plenty of exercise while you are at home with her.
18. Now that my pet is getting older, should I be doing anything differently?
Your older pet should receive semi-annual exams from your vet. During these visits discuss changing to a senior diet and giving glucosamine supplements. Laboratory blood testing to monitor your pet’s internal functions will be an important part of caring for your senior pet.
19. What can I do about my dog’s horrible breath?
Schedule an appointment to have your pet’s teeth checked. Dental disease can be painful for your pet and can lead to more serious health problems. You and your vet will decide upon the best course of treatment depending on your pet’s dental health and age. Click here to read about dental disease in our newsletter!
20. I think my pet may have ingested something toxic but I’m not sure. What should I do?
Immediately contact your vet or Animal Poison Control for instructions (click here for a list of important phone numbers). The treatment will vary greatly depending on what your pet may have ingested.
21. My older pet seems to be having more difficulty getting up. Can I give anything to make him more comfortable?
Your pet may benefit from supplements, anti-inflammatory medications, or a weight loss and exercise routine. Speak with your vet before starting any treatment for your older pet. Your vet will work with you to safely keep your pet as comfortable as possible.


